Acceptable Use Policy
Last updated: 2026-07-20
This policy sets out how you may use Fettle and the boundaries of what we offer.
1. Permitted use
You may browse, order and use our no-drill DIY products for lawful personal and household purposes, following the instructions and safety guidance provided.
2. No professional or trade services
Fettle is a product retailer. We do not provide installation, fitting, repair, renovation or any on-site or contractor service, and our products must not be presented as such. Guidance we provide is product-selection help only.
3. Product boundaries
- Do not use no-drill mounting beyond its printed weight limit or on unsuitable surfaces.
- Do not use our products for electrical, gas, load-bearing, plumbing or other work requiring a licensed trade.
- Keep tools and small parts away from children; follow all age and safety warnings.
4. Intellectual property and no-brand goods
Our products are unbranded and carry no third-party logos, licensed characters or registered designs. You may not use our site to request or promote counterfeit or brand-imitating goods.
5. Prohibited conduct
- No fraudulent, abusive or unlawful activity, including fraudulent payments or chargeback abuse.
- No attempts to disrupt, scrape, overload or gain unauthorised access to the site.
- No submitting other people's data without their permission through our forms.
6. Enforcement
We may suspend or cancel orders, memberships or access where this policy is breached. Questions: support@goaughanuk.shop. Governed by the laws of England and Wales.
GAUGHAN LTD, 8 Grange Road, Ampthill, Bedford, Bedfordshire, United Kingdom, MK45 2PA. Contact support@goaughanuk.shop or +44 7715601685. Governing law: England and Wales.
See also: Privacy, Terms, Returns, Shipping, Product Safety, Acceptable Use, Cookies.